Glass Doorknob
Prime-Line Glass Doorknobs Safety Recall
There is currently an active product recall for select glass door knob sets sold under the Defender Security, Gatehouse and Reliabilt brand names from February 2022 through April 2023. There have been instances of door knobs sold during this period breaking during or shortly after installation.
E 2279 | Brass Finish |
E 2279-L | Brass Finish |
E 2328 | Chrome Finish |
E 2536 | Satin Nickel Finish |
E 2536-L | Satin Nickel Finish |
E 2537 | Classic Bronze Finish |
E 2537-L | Classic Bronze Finish |
E 2317 | Brass Finish |
E 2750 | Satin Nickel Finish |
E 2797 | Matte Black Finish |
Out of an abundance of caution, we are recalling all the glass door knobs sold in the time period and are issuing full refunds to consumers. For more information and recall processing, please complete the contact form below or call 1-855-839-9555 Monday thru Friday from 6am to 5pm Pacific Time or email here.
Consumers who have affected doorknobs can receive a refund in the form of a prepaid Mastercard (or in Canada a retailer gift card) for each pair of the doorknobs.